Aquabench

Privacy policy

Last updated: November 21, 2023

This privacy Policy describes our policies and procedures regarding the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this privacy Policy.

Interpretation and definitions


Interpretation

The words whose initial letters are written in capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account refers to a unique account created for You to access our Service or parts of our Service.
  • Branch means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interests in or other securities entitled to vote for the election of directors or other administrative authority.
  • Application refers to Aquabench App, the software program provided by the Company.
  • The Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Aquabench S., Bernardino 1981, Office 1, 5480000 Puerto Montt, Los Lagos.
  • Country refers to: Chile
  • Device refers to any device that can access the Service, such as a computer, cell phone or a digital tablet.
  • Personal Data is any information relating to an identified or identifiable natural person.
  • The Service refers to the Application.
  • Service provider means any natural or legal person who processes the data on behalf of the Company. Refers to businesses or third-party individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Data of use refer to data collected automatically, either generated by the use of the Service or the infrastructure of the Service (for example, the duration of a visit to the page).
  • You refers to the person accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collection and use of your personal data


Types of data collected

Personal data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, among others:

  • E-mail address
  • Name and surname
  • Phone number
  • Usage data

Usage data

The usage Data is collected automatically when using the Service.

The usage Data may include information such as the Internet Protocol address of your device (for example, your IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique identifiers of the device and other diagnostic data.

When you access the Service through a mobile device, we may collect certain information automatically, including, among others, the type of mobile device you use, the unique id of your mobile device, the IP address of your mobile device, your mobile operating system, the type of mobile web browser you use, unique identifiers of the device and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Information collected during the use of the application

By using our application, in order to provide features of our application, we may collect, with your permission:

  • Information about your location

We use this information to provide features of Our Service, to improve and customize Our Service. The information can be uploaded on the servers of the Company and/or the server of a service Provider or simply stored in your device.

You can enable or disable the access to this information at any time, through your device's settings.

Use of your personal data

The Company may use the Personal Data for the following purposes:

  • To provide and maintain our Service, including the monitoring of the use of our Service.
  • To manage your account, or to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
  • For the performance of a contract: the development, implementation and execution of the purchase contract for the products, items or services You have acquired or any other contract with Us through the Service.
  • To get in touch with you: To get in touch with You by email, phone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile app updates and information communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those you have already purchased or about which you have asked, unless you have opted not to receive such information.
  • To manage your requests: To attend and manage your requests.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a company in operation or as part of bankruptcy, liquidation, or similar, in that the personal data that we hold about users of our service are among the transferred assets.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services, products, services, marketing and your experience.

We may share your personal information in the following situations:

  • With service providers: We may share your personal information with service providers to monitor and analyze the use of our service, to communicate with you.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or a portion of Our business to another company.
  • With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
  • With other users: when you share personal information or interact in the public areas with other users, such information may be viewed by all users and may be distributed publicly to the outside.
  • With your consent: We may disclose your personal information for any other purpose your consent.

Retention of your personal data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our agreements and legal policies.

The Company will also retain Usage Data for internal analysis. Usually, the usage data will be retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods of time.

Transfer of your personal data

Your information, including Personal Data, is processed in the operating offices of the Company and in any other place where the parties involved in the processing. This means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy Policy and there will be no transfer of personal data to an organization or a country unless there are adequate controls, including the security of your data and other personal information.

To delete your personal data

You have the right to remove or request that we help you to delete the personal Data that we have collected about you.

Our Service can provide you with the ability to delete certain information about You from the Service.

You can update, modify, or delete your information at any time by logging in to your account, if it has one, and visiting the settings section of the account that allows you to manage your personal information. You can also get in touch with us to request access to, correct or delete any personal information that you have provided to us.

However, please note that it is possible that we may need to retain certain information when we have a legal obligation or a legal basis to do so.

Disclosure of your personal data

Commercial transactions

If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will notify you before your personal data is transferred and become subject to a different privacy policy.

Application of the law

In certain circumstances, it is possible to require the Company to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • To protect and defend the rights or property of the Company
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of your personal data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Privacy of children

Our Service is not directed to any person under the age of 13 years. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If you are a parent or guardian and you know that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under age 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to other web sites

Our Service may contain links to other web sites that are not operated by Us. If you click a third party link, you will be directed to the site of that third party. We strongly advise you to review the privacy Policy of every site you visit.

We have No control over, and assume no responsibility for the content, privacy policies, or practices of web sites, or services of third-parties.

Changes to this Privacy Policy

We may update our privacy Policy from time to time. We will notify you of any changes by posting the new privacy Policy on this page.

We will inform you by email and/or a prominent notice on Our Service, prior to the change becoming effective and update the date of “Last update” at the top of this privacy Policy.

We recommend that you review this privacy Policy periodically to see if there are any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, you can contact us:

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